CLARINS PRIVACY POLICY

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The following Privacy Policy describes how Clarins collect, store, use, transfer, disclose and protect Your personal information which can be identified and obtained through our Application.

Your use of our Application and services is subject to the Terms of Use and this Privacy Policy and indicates Your consent over the Terms of Use and Privacy Policy.

1. INFORMATION WHICH WE COLLECT

• a. We collect certain Personal Information from You to enable the Application to perform its function whether for the use of Service (if You are a Costumer) or Service provision management (if You are a Service Provider) or other functions necessary to support the Service ecosystem. We collect your individual data which may taking your name, email, gender, birthday date as part of our data and dealings with you.
• b. When You visit the Website, a Website administrator will process technical data such as Your internet protocol address, web pages You have visited, internet browser that You use, web pages You previously/subsequently visited and the duration of every visit/session which enable Us to send Website functions. In addition, in some cases, browser may advise You to activate Your geo-location system to enable Us give You a better experience in using the internet and/or Application. With this technical data, the Website administrators can manage the Website, for example by resolving technical difficulties and improving the accessibility of certain parts of the Website. Using this method, We can ensure that You can (always) find information on the Website in quick and simple manners.

Information You Provide Directly

• a. When registering to the Application, You will provide to Us certain Personal Information pursuant to Terms of Use required by each type and function of the Application. “Personal Information” means information about you, from which you are identifiable, including but not limited to your name, address, telephone number, gender, email address, and any information about you which you have provided.
• b. When You use the Application to use or manage a Service, You provide Us information as relevant, such as, if You are a Customer, Your address, and Phone Number which in this case will be used for goods delivery. When You use Our Application, We will also process Your technical data such as, internet protocol address, internet device identity (ID) or media access control address, and information regarding the manufacturer, model and operating system of the device that You use to access the Application. We use these data to allow Us to send the Application’s functions, to resolve technical difficulties, to provide You the correct and updated version of the Application as well as to improve the Application’s function.
• c. If You are a Customer, and if You use the Application to seek Services, We will ask for a phone number and address in order for us to deliver the gifts to you. You must obtain the prior consent of the person whose phone number being provided to Us by You to give his/her phone number to Us and for Us to give such phone number to the Delivery Company.

Information Which We Collect When You Use The Application

• a. When You use the Application through Your mobile device, We will track and collect your purchases record to verify all the data whether the purchases are all relevant before proceeding in retrieving gifts for you. All the purchase record data is to help the company to better analyze gift retrieved and to provide a better selection of gift every semester.

Use of Cookie

• a. Cookie is a small data file placed in Your browser on Your internet device. With cookie, the feature of application and/or website that You access can save information or remember Your actions and preferences from time to time.
• b. Most of internet browsers support cookie; but You may set the browser You use to reject several types of certain cookie or specific cookie. Besides, You may delete the cookie at any time.
• c. We use cookie for several purposes. We use it, for example, to remember Your safe search preferences, to help You to use the App better and also to manage and protect Your data.

2. THE USE OF INFORMATION WHICH WE COLLECT

• a. We use Your e-mail address, name, phone number and/or account password to verify Your ownership over an account in our Application, to communicate with You in connection with the use or management of the Service and to give You information regarding the Application. We may also use Your name, email address and phone number to send message, general update of the Application, special offers or promotions. We will also send email to You asking You to subscribe to Our mailing list. You may at any time choose not to accept the information regarding this update.
• b. We use the Customer’s purchase information to (i) analyze the Customer Purchase Behaviour and also Gift Redeemed improve the Application’s performance and better offering scheme.
• c. We use Your Personal Information entirely to analyze the Application’s pattern of use. You hereby agree that Your data will be used by Our internal data processing system to ensure the delivery of the best function of the Application to You.

3. SHARING OF INFORMATION WHICH WE COLLECT

• a. You hereby agree and give Us the power to share Your Personal Information to the Delivery company as a part of the Terms of Use. However, there is a possibility that the Delivery Company/Customer (as relevant) may save Your data in their device in any manner. Communication between the Customers and Delivery Company made outside of the Application (such as communication by telephone or short message or other communication features outside the Application owned by UI and/or its Affiliate) may also be saved in the related devices. We are not liable for any data being recorded in such manners and on such basis. You agree to indemnify, pay damages to and release Us from any responsibilities over any abuse of Your Personal Information by the Delivery Company/Customer (as relevant) after the Service is completed.
• b. We may employ or cooperate with companies and persons as third parties to facilitate or provide support in developing the Application and certain services to Us and/or on Our behalf, to, among others (i) provide customers’ assistance; (ii) Assist in Warehousing and redeeming goods; (ii) perform services relating to Website (including but not limited to maintenance, database processing, web analysis and Website feature perfecting services); (iv) assist Us in analyzing how the Application and Services are used as well as their development; or (v) to assist Our professional advisor or external auditor, including legal advisor, financial advisor, and consultants (vi) to assist us in delivery of the redeemed gifts. These third parties have access over Your Personal Information only to perform those tasks for Us and/or on Our behalf and [the third parties] are contractually bound not to disclose or use the Personal Information for any other purpose.
• c. We shall not share Your Personal Information to any party other than to the related Delivery Company and Warehouse and the third parties as mentioned in the above paragraph 3 letter b, without Your consent. However, We will disclose Your Personal Information to the extent it is required by law or required to comply with the provisions of the laws and regulations, government institution, or in case of a dispute, or any form of legal proceeding between You and Us, or between You and other user in connection with, or relating to the Service, or in an emergency condition relating to Your health and/or safety.
• d. Your Personal Information may be transferred, stored, used, and processed in a jurisdiction other than Indonesia where Our servers are located.
• e. We may eliminate certain parts of Your Personal Information which may identify You (so the Personal Information becomes anonymous) and disclose the anonymous data to a third party for the purposes of Application development, database management, Service’s analysis or improvement. We also may combine Your Personal Information with other information in a way that the information is no longer associated with You, and later disclose the combined information to the third party, for the abovementioned purposes.
• f. We shall not sell or lease Your Personal Information to a third party.

4. SECURITY

Confidentiality of Your data and personal information is the most important matter for Us. We will conduct the best effort and steps to protect and secure Your data and Personal Information. However, We cannot fully guarantee that Our system is totally impenetrable by virus, malware, disruption or extraordinary occurrence including unauthorized access by a third party. You may not disclose Your account password to anyone and must always maintain the security of the device You use.

5. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

6. MISCELLANEOUS Governing Law and Jurisdiction

This Privacy Policy shall be regulated and interpreted pursuant to the laws of the Republic of Indonesia. Any and all dispute arising from this Privacy Policy shall be regulated by the exclusive jurisdiction of the District Court of South Jakarta.

7. ACKNOWLEDGEMENT AND CONSENT

• a. By using the Application, You acknowledge that You have read and understood this Privacy Policy and the Terms of Use and agree and accede to the use, practice, processing and transfer of Your Personal Information by Us as stated in this Privacy Policy.
• b. You also represent that You are entitled to share all of the information You have provided to Us and to give Us the power to use and share such information to support and perform the function of Application.

8. CONSENT REVOCATION AND DELETION

Unless regulated otherwise in the laws and regulation, You may perform Your consent revocation of the collection, use and/or disclosure of Your Personal Information and/or deletion of Your Personal Information, the requirements and procedures of which are pursuant to the laws and regulation specifically regulating this matter.

Consent revocation or deletion of Your Personal Information whether all or in part, may no longer allow You to use our Application and/or Website. You hereby state that You have acknowledged and understood the consequences of the consent revocation and/or the deletion of Your Personal Information.

9. EMAIL SUBSCRIPTION CANCELLATION

We have a policy for You to be able to choose to subscribe or unsubscribe from Our mailing list. If You wish to unsubscribe from Our email, please click the unsubscribe link attached to each of those e-mails.

10. HOW TO CONTACT US

If you have any further questions regarding the privacy and security of your information and would like to update or remove your details please contact us at (021) 27889389 or Via WA (0878-8133-0777)